00:38:32 Miranda Scotti: I work in an academic library in Orlando, FL. We use Instagram, Facebook, and we're trying out Threads right now 00:38:37 Sarah Feher: Sarah Feher - Special Services Coordinator for the Santa Rosa County Library System. We only use Facebook at this time 00:38:38 Sarah Dockray: Hi Ned and all! Academic Librarian working in Florida. We are on Facebook and Instagram 00:38:43 Lane Miller: We have Instagram and have been looking into making Instagram reels 00:38:49 Bianca Jimmerson: academic- FB and Insta 00:38:50 Lane Miller: As well as Facebook 00:38:57 Erin Harris: My name is Erin Harris and I work in the Marketing department for Palm Beach County Library System (17 public libraries). Our library system is on everything! - Facebook, Instagram, Twitter, TikTok, Threads, YouTube and LinkedIn 00:39:08 Jennifer Kovac: Public Library System - Facebook, Instagram and YouTube 00:39:13 Agrippina Fadel: Agrippina, academic library (Florida Atlantic University) we use X, Instagram, Facebook, LinkedIn. (Our librarians use YouTube, we don't really use it for engagement) 00:39:16 Heather Reed: I am in a public library in Florida. We use combined Facebook page that all branches post on. I also run or Friends Facebook page 00:39:16 Stacy Alesi: I work at an academic library in a small university. We're on X, Facebook & Insta. Not allowed on TikTok! 00:39:33 Hope Willis: Hello I have a Public Library in Valparaiso, FL. We have Instagram and Facebook. 00:39:39 Miranda Scotti: Also very early in trying out and I like the space, but we haven't done much quite yet 00:40:34 Bella Nolasco: Bella Nolasco - library of university of Aveiro (portugal) - FB, Inst, youtube… 00:41:18 Erin Harris: We're currently using Threads as a sort of "meme" account, it's an interesting platform 00:42:08 Agrippina Fadel: Tiktok is pretty much banned in academic libraries in Florida 00:42:17 Erin Harris: Sure! We use it mainly to post job openings and Library news, feel free to follow us :) https://www.linkedin.com/company/palm-beach-county-library-system 00:42:49 Heather Reed: Thank you Erin 00:43:04 Agrippina Fadel: https://www.linkedin.com/company/87094039/admin/feed/posts/ 00:49:27 Miranda Scotti: From what I can tell from my Gen Z son, YouTube Shorts is where younger people are now 00:52:09 Mabel Diaz: Hello Ned! What are your thoughts about LinkedIn? Thank you 00:54:57 Mabel Diaz: Thank you! 00:58:46 Heather Reed: Keeping users up to date with events, Promoting resources, Increasing awareness of what libraries do, Keeping the library in the mind of existing users, and Making the library more fun and approchable 00:59:27 Sarah Dockray: In an academic library, my goal is always to make the library more fun/approachable! As well as recruiting new users. Our college has a great little Instagram network where all our departments and clubs share each other's posts to help expand our reach. 00:59:40 Agrippina Fadel: 1 - humanizing the library and making it more relatable/approachable 2 - promoting resources & collections 3 - keeping the library in the mind of users -> potential donor connections and calls for action during giving campaigns; 4 - news & events: 5 - supporting marketing plan 00:59:45 Hope Willis: Increasing awareness of what the library does, keeping users up to date with news and events, recruiting new users, making the library more approachable, getting user feedback, keeping the library in the mind of exciting users. 01:00:01 Bella Nolasco: 1. Keeping users up to date 2. Making the library more informal 3. Promotind specific services 4. Engaging the users in dialogue 5. Increasing awareness of what the library does 01:00:49 Miranda Scotti: 1) Keeping users up to date 2) Making the library more fun and approachable 3)Promoting resources and services 4) Increase awareness of the library 5) Engaging users 01:01:20 Erin Harris: 1. Making the library more fun and approachable, 2. Keeping users up to date with upcoming events, 3. Promoting specific underutilized services, 4. Recruiting new members to our library, and 5. Increasing awareness of what we do - the library is not just books 01:01:29 Jennifer Kovac: This is what we do: Promote resources/services, increase awareness of what library does, answer questions, keep users up-to-date w/news and events and instigate partnerships. This is what we aspire to do more of: Tips, tricks & hacks, engaging users in dialogue, make library more informal, fun and approachable 01:02:22 Lane Miller: 1. Making the library more approachable, 2. recruiting news users, 3. promoting specific services, 4. increasing awareness of what the library does, 5. supporting your library's marketing plan 01:07:59 Hope Willis: Increasing awareness of what the library does, keeping users up to date with news and events, - I THINK FACEBOOK IS HELPFUL FOR THE PREVIOUS 2 recruiting new users- MAYBE INSTA OR YOUTUBEmaking the library more approachable, getting user feedback, keeping the library in the mind of exciting users. 01:08:38 Ned Potter: Erin & Agrippina just going back to LinkedIn briefly - do you have a sense of who follows you on there, what part of your audience connects with you on that platform? 01:09:07 Miranda Scotti: Instagram seems to be good for promoting resources, keeping users up to date, and increasing awareness. I'd like to work on the more fun and engagement aspects because we aren't seeing that as much as we'd like 01:09:18 Agrippina Fadel: 1 - humanizing (Instagram and sometimes Twitter) 2 - resources and collections - Instagram, facebook. 3 - donor call outs - facebook and twitter, less so insta; 4 - news; 5 -marketing - go on all three. 01:12:08 Miranda Scotti: That's a good point! 01:12:35 Erin Harris: Our LinkedIn audience is a lot of our own library employees and employees from other County departments, but as we continue to grow our following on there (we're at about 750 followers right now), we're trying to be more of a voice for all Florida libraries posting some general library content. 01:12:36 Agrippina Fadel: Ned, we established the LinkedIn account because the leadership found it necessary. Our university is active on LinkedIn and Libraries are not considered an employer. So for alkl employees we show as FAU employees, not FAU Libraries employees. So opportunities to connect with people are not that great. I would say LinkedIn makes sense if the Library is the employer with which people would want to connect with. Our audience is the faculty and staff and occasional professors/experts who are mentioned in posts or involved in our projects. 01:20:51 Agrippina Fadel: we had a funny exchange yesterday with Shermal Library - burrowing owl that they had visit the library is the symbol of our university and a resident, of sort (we have a protected area where the owls reside on campus) https://www.instagram.com/p/Cxa-BghufYu/ 01:21:10 Agrippina Fadel: Sherman Library 01:23:08 Mihaela Micu: 😂 @Agrippina Nice! I am from Alvin Sherman, I will let my colleague Lisa know 01:23:48 Agrippina Fadel: Mihaela, yay! we had a bit of fun in the comments 01:24:10 Erin Harris: My library system's mascot is an owl... we might have to jump into the conversation 😆 01:26:09 Agrippina Fadel: or ask ChatGPT how to word it! 01:26:50 Miranda Scotti: Can we all share our handles so we can follow each other if we don't already? 01:27:08 Erin Harris: Yes!! @pbclibrary on all platforms :) 01:27:13 Agrippina Fadel: we often ask it to write as "type A person" etc. and edit-edit-edit 01:27:25 Miranda Scotti: @valenciacollegelibrary https://www.instagram.com/valenciacollegelibrary/ 01:27:28 Stacy Alesi: @lynnulibrary 01:27:30 Agrippina Fadel: @faulibraries everywhere 01:27:32 Sarah Dockray: https://www.instagram.com/vcosceolalib/ 01:27:34 Regina Burgess: I share the chat log after the webinar. 01:28:02 Ned Potter: @uoylibrary on X (for now), on Insta and on TikTok and Threads 01:29:00 Heather Reed: Yes please share the chat. Thank you! 01:32:57 Sarah Dockray: Can you please repeat the tiktok library database name to google? 01:33:09 Sarah Dockray: Thanks! 01:33:13 Ned Potter: TikTok examples https://katieanderson.camden.rutgers.edu/library_tiktok/ 01:33:24 Erin Harris: What you said about being up on the trends is really important 01:33:42 Erin Harris: If you have a staff member who knows TikTok, use them for your ideas! 01:43:24 Erin Harris: In the past, we've used it to showcase award winners (adults on one tweet, kids on another and teens on the last one) 01:43:57 Miranda Scotti: How often do you think about the Roman Empire? (since that's a big meme thing right now) or other topical questions 01:45:13 Agrippina Fadel: national archived hashtag party posts as a thread 01:54:15 Stacy Alesi: thank you! 01:54:19 Sarah Dockray: Thanks, Ned! 01:54:21 Erin Harris: Thanks, Ned! Looking forward to the next session! 01:54:22 Bianca Jimmerson: Thanks, Ned! 01:54:23 Miranda Scotti: Thank you! 01:54:24 Lisa Maharaj: Thank you. 01:54:31 Sarah Feher: Thank you!